TERMS AND CONDITIONS

Delivery
Deliveries are sent out every Tuesday via Yodel and it they will be with you within 48 hours from being sent. Deliveries are attempted 3 times by Yodel and you will be emailed your package reference number.

Promotions
All vouchers and offers, unless otherwise stated, are intended for single use only. One valid UK credit/debit card per account. Promotions cannot be used in conjunction with any other offers. Multiple uses are not permitted. One voucher usage per household. Your order may be cancelled without warning if multiple uses are made within the same household and any charges will be refunded. In the event your order has already been processed you may lose part or all of any delivery fee (where appropriate) to arrange return.

It is against our terms of sale to resell our gift card codes or to purchase these from a secondary marketplace such as Zeek. Any codes that are suspected of being fraudulent will be cancelled and invalidated. Please return these codes to the point of purchase and request a refund from the reseller.

All text message orders are automatically dispatched and cannot be cancelled, however, if you have changed your mind or there is an issue with beers and you would like to return them to us, you can do this by getting in touch support@northernbrews.co.uk. We will provide a full refund upon receiving the beers back at our warehouse unopened. Please note we do not offer free returns service at this time.

Refunds
If you have received a product that is defective you are entitled to a full refund, which can be arranged by getting in touch with us at support@northernbrews.co.uk.

Customer Support
At Northern Brews, we pride ourselves on working with our customers to solve any issues. If we’ve messed up, we’ll make it right. Bryce & Doug are always on hand to listen to feedback, concerns or questions: just drop us a mail at support@northernbrews.co.uk.

Returns
For logistical reasons, Northern Brews does not accept returns unless exceptional circumstances apply. In the event of exceptional circumstances, you are responsible for return shipping costs.

Cancellation
Our craft beer club subscription is billed on the same day each month that you initially signed up on. For example, if you joined on the 3rd of the month – then every month on the 3rd your membership will rebill. You must give at least 3 days notice before cancelling your subscription to avoid being charged for your next billing cycle, which will automatically take place upon completion of your original subscription. Please note that we require 24 hours to process your first order before you’ll be able to cancel your account.

How do I cancel?
If for any reason you want to cancel you can do so at any time by logging into your account and going to your dashboard, or you can send an email to support@northernbrews.co.uk.

Please note we need at least 72 hours notice to cancel before your next billing date, and 24 hours to process your first order.

Company Details
Brew Boxes Ltd trading as Northern Brews is a registered company in England with company number 11519470. Our registered address is Brew Boxes Ltd, Permanent House, 1 Dundas Street, Huddersfield, HD1 2EX.

Age restrictions
You must be over 18 years old to purchase.

Privacy Policy
As you browse Northern Brews, cookies will be placed on your computer to help us measure our content and web flow.

We collect personal information about you to enable us to process and deliver your order. When registering on our website, you consent to Northern Brews maintaining, recording, holding and using the personal data we collect about you. All data is collected lawfully and maintained in accordance with Data Protection Act 1998.

We automatically collect your contact details when you enter them into fields on our signup flow and our craft beer advisors use this information to contact you to help you to complete the signup process or to offer you special rates to join our club. You are free to opt-out of this communication at any time and we certainly don’t aim to bug you.

Pricing
10 beers delivered monthly to your door costs £36 (inclusive of shipping.)